Forum Discussion
2 GAL entries for 1 shared mailbox
You cannot have two separate entries for the same object in the GAL. You will need to create a separate object (mail user for example) and configure the alias there, at which point however you will have two different objects receiving messages and you will also have to set up some form of forwarding.
What's the underlying issue you are trying to solve here, maybe we can suggest a better solution?
I really can't tell you all the details or desired intent as I have not been able to get them myself. I am working this through Help Desk ticket from the CEO request.
I suggested making a combined display in GAL (Careers - Recruiting) and using an alias as the solution.
They even thought maybe creating a mail contact and trying to direct that to the Careers box might work, it didn't.
Then after a few back and forths CEO decided it was acceptable to create another shared mailbox with a forwarding rule to send all mail to the Careers box.
Might not be the best, but it was my first suggestion when they said they needed 2 separate GAL entries at the beginning.
Thanks,
Forrest
Well, whatever it takes to keep them happy :)