Forum Discussion
paulpchou
Sep 12, 2021Iron Contributor
trying to install the Dev. channel preview build but it failed to install 0x8007002
hi: I am trying to install the Dev. channel preview build but it failed to install 0x8007002. I tried many troubleshooting steps but no fixes. 1. Windows update troubleshooter 2. Windows update re...
paulpchou
Sep 15, 2021Iron Contributor
I did a reinstall of Windows vi Windows 10 iso to test. Here is what I did.
1) after logging in, I set to the Dev. Channel and restarted the device.
2) Hide the updates, including the preview update.
3. Updated built in apps and installed MyAsus.
4) Let all drivers get installed.
5. Un-hide the updates and installed them.
6. Installed programs, including MyAsus splendid.
It works, did not the have 0x80070002 error. It is working on updates. Hopefully the next build will work too. I think it works with Windows 11 iso.
Reza_Ameri
Sep 16, 2021Silver Contributor
I guess it might have been fixed by the Windows team and in any case whenever you observe any issue, make sure file a report using the Feedback Hub app.
- Reza_AmeriSep 23, 2021Silver ContributorGreat and thank you for letting me know.
- paulpchouSep 22, 2021Iron ContributorThe issue is fixed. I know the problem now. I reinstalled Windows 11 with the Dev. Channel iso. Build 22454.1000. Before, the iso was not really the Dev. Channel iso.
- Reza_AmeriSep 17, 2021Silver ContributorDue to high volume of feedbacks and report, the Windows team are unable to response to every single feedback but for sure, they will look into it. When you have 5 votes, it means others would have the same issue.
- paulpchouSep 17, 2021Iron ContributorThis 0x80070002 bugs me. Tried everything. My feedback only has 5 upvote but no responses.
- Reza_AmeriSep 17, 2021Silver ContributorGreat, when you are joining the Windows Insider, unexpected error and problems are common and you have to make sure to file a report , so the Windows team would be able to investigate and solve the issue as early as possible.
- paulpchouSep 17, 2021Iron Contributor
Let me wait till the next build comes out and see if what I did is fixed or a workaround.