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System freeze on restart - windows 11 dev
Sometimes when changes are made or some driver is installed or just regular restart, the system freezes while rebooting, requiring hard reset, only fix I found is override boot in bios. Picture b...
DominikReber started having green screens , the system freezes while attempting simple tasks like emptying recycle bin . Nor the shortcut for restart, shutdown or task manager works
Notebook: Asus Zenbook Duo 14
With version 22000.65, Windows 11 run perfectly for some few days, it was plugged in and connected to a 4K-Screen using HDMI.
Yesterday, I unplugged it and used it as Notebook. No problems.
Today, I booted my notebook and the same happened as before:
- Screen went black for 1 second at the login screen. (as if it switching/doing something with the graphic card)
- as soon as I enter my pin code, it freezes
So I went to Safe mode and deactivated BOTH graphic cards (Intel XE and Nvidia MX450).
Rebooted and I could log in normally.
Activated the MX450 - worked
Activated Intel XE - and after about 2 min, it froze again.
So it might be the Intel XE - or still the MX450, as it did not freeze instantly. But I am suspecting the Intel XE
So I again booted to safe mode, deactivated only the Intel XE and could login normally again.
Then I uninstalled the installed driver for Intel XE - Version 30.0.100.9670 (so that's the one I suspect to generate the freezes).
It then automatically installed version 27.20.100.9565 (so an older one). No freezes since then now for an hour.
I am now installing the newest driver with some Windows 11 support (Version 30.0.100.9684).
I will report back, but I am confident that the problem lays within one of these drivers. I hope that using the newest one - or alternative the older version 27 will solve the freezes.
With version 22000.65, Windows 11 run perfectly for some few days, it was plugged in and connected to a 4K-Screen using HDMI.
Yesterday, I unplugged it and used it as Notebook. No problems.
Today, I booted my notebook and the same happened as before:
- Screen went black for 1 second at the login screen. (as if it switching/doing something with the graphic card)
- as soon as I enter my pin code, it freezes
So I went to Safe mode and deactivated BOTH graphic cards (Intel XE and Nvidia MX450).
Rebooted and I could log in normally.
Activated the MX450 - worked
Activated Intel XE - and after about 2 min, it froze again.
So it might be the Intel XE - or still the MX450, as it did not freeze instantly. But I am suspecting the Intel XE
So I again booted to safe mode, deactivated only the Intel XE and could login normally again.
Then I uninstalled the installed driver for Intel XE - Version 30.0.100.9670 (so that's the one I suspect to generate the freezes).
It then automatically installed version 27.20.100.9565 (so an older one). No freezes since then now for an hour.
I am now installing the newest driver with some Windows 11 support (Version 30.0.100.9684).
I will report back, but I am confident that the problem lays within one of these drivers. I hope that using the newest one - or alternative the older version 27 will solve the freezes.
- after the beta installation display driver was reverted back to 27.20.100.8681 intel driver assistant doesn't update the list of new versions. Its better to keep a manual copy.
- https://downloadmirror.intel.com/30579/a08/igfx_win_100.9684.exe
30.0.100.9684 does work so far.- thanks. Upgraded from .9466 to .9684