Forum Discussion
Your organization has turned off sync - for existing profiles
IQ_DW I get the same behavior, & removing/re-adding doesn't help. I've also tried it on multiple computers to the same result. The message displayed is different today though. Initially, I got the "your organization has not enabled sync" message, but recently it has changed to "Sync isn’t available for this account."
I'm the admin for our Office 365 account, and have not been able to find a setting in O365 or AAD that appears to address this feature.
- Robin NilssonOct 24, 2019Bronze Contributor
todd-medlift I remember a post from way back (can't find it now), that referenced an AAD setting for Enterprise Roaming. We have all that stuff turned off, and my sync is disabled..
https://docs.microsoft.com/en-us/azure/active-directory/devices/enterprise-state-roaming-faqs
Wonder if this still is the case?
- Camaroon83Oct 25, 2019Copper Contributor
Robin Nilsson yeah, I reached out to Microsoft about this and I got a tech on the phone. It's the AAD Premium thing, you need to have premium in order to sync. I activated the trial of AAD P2, and once it took effect all my browsers sync now. Only one user account has to have AAD P2 in order for it to work.