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Forum Discussion

Brass Contributor

Nov 18, 2024

Solved

Unable to Copy from Service Now Tickets

It seems to work fine in Chrome. Since Version 131 of Edge, last Thursday, our users cannot copy text from SN. Please advise.

rgrisi
Nov 19, 2024
Kelly_YThis is a Service Now Issue. Attached is their fix if anyone needs it.
Not able to highlight text in doctype pages using Google Chrome V 121.0.6167.8 (beta, not a stable Chrome version yet) and Chromium 131 Browsers - Known Error.pdf153 KB

Copper Contributor

Nov 19, 2024

Same issue after an update.

Seems to only affect SNow.

Had my coworker try and they can copy/paste.

No other changes.

Affects both Chrome and EDGE

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