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will_babbit's avatar
will_babbit
Copper Contributor
Feb 10, 2021

Shortcut Keys in IE Mode

I have a few sites that require Internet Explorer (Silverlight). These sites use some shortcut keys for common functions like adding a new line, etc. When the site opens in IE mode for some reason no...
willbabbit's avatar
willbabbit
Copper Contributor
Feb 12, 2021

Kelly_Y I should have been a little more specific, these are shortcut keys specific to the silverlight application itself (3E by Thomson Reuters). For example the time entry section when using IE you can hit Ctrl-Alt-A to enter a new time entry but that doesn't work in IE mode of edge. Screenshot attached of the mouseover. I get that Silverlight is essentially dead but until replacements for everything come out I'm trying to get my users onto Modern Browsers as much as possible and IE Mode is potentially my savior on that front. 

Kelly_Y's avatar
Kelly_Y
Icon for Microsoft rankMicrosoft
Feb 17, 2021

willbabbit Hi!  Have you tried to reach out to Thomson Reuters directly about this issue in 3E?  It sounds like something they can try and troubleshoot/resolve on their end.  Thanks! 

 

-Kelly

  • willbabbit's avatar
    willbabbit
    Copper Contributor
    Feb 18, 2021

    Kelly_Y  The response is that it is designed to work in IE, which it does work in. For some reason those keystrokes are being blocked in "IE Mode" for edge. 

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