Forum Discussion
Shortcut Keys in IE Mode
will_babbit Hi! Hmmm, interesting! I'm on MS Edge Version 88.0.705.63 (Official build) (64-bit) and when I visit a page in IE mode, I'm not able to reproduce.
Common shortcuts like Ctrl+F and Ctrl+C work. Also, MS Edge specific shortcuts like you mentioned Ctrl+Shift+O and Ctrl+Shift+N are working as expected.
Does this issue only happen on one machine or are other users able to reproduce? Also, does this happen on all sites opened in IE mode or just one specific page?
-Kelly
- willbabbitFeb 12, 2021Copper Contributor
Kelly_Y I should have been a little more specific, these are shortcut keys specific to the silverlight application itself (3E by Thomson Reuters). For example the time entry section when using IE you can hit Ctrl-Alt-A to enter a new time entry but that doesn't work in IE mode of edge. Screenshot attached of the mouseover. I get that Silverlight is essentially dead but until replacements for everything come out I'm trying to get my users onto Modern Browsers as much as possible and IE Mode is potentially my savior on that front.
- Kelly_YFeb 17, 2021
Microsoft
willbabbit Hi! Have you tried to reach out to Thomson Reuters directly about this issue in 3E? It sounds like something they can try and troubleshoot/resolve on their end. Thanks!
-Kelly
- willbabbitFeb 18, 2021Copper Contributor
Kelly_Y The response is that it is designed to work in IE, which it does work in. For some reason those keystrokes are being blocked in "IE Mode" for edge.