Forum Discussion
Login with AzureAD Account sync instantly goes in "Error" state
Same issue for my user. Sync works with other users, also on my computer, but doesnt work with my user on any device.
I started using Edge with the first public DEV-Versions, Sync never worked for me. Even on the latest public, dev or canary builds (84.0.502) not working. In Sync-Internals I see the GenerateCryptoErrorsForTypes messages for all model types.
Popping in this thread to receive updates on the fix.
cc akhator
I finally got my sync data reset, and now I can sync with my account.
I got help from the Edge Feedback team, after I used the feedback button in Edge and asked for my cloud data to be reset due to lack of sync.
They are not fast 1,5 month, but they did get the job done in the end.
Thanks to everyone involved
Regards Lars.
ycore290 One of our Senior Program Managers saw this feedback and wanted to let everyone know that:
"We are looking into ways to improve the pain points brought up here, specifically around how to allow clients to better recover from service issues and to provide a policy to force sync. We’re taking both of these areas seriously and do not have any schedule to announce right now."
Fawkes (they/them)
Project & Community Manager - Microsoft EdgeI can't possibly deploy this to my user base in its current format. There needs to be a way to diagnose this issue, and fix it from the client side. In my case, I still can't sync on a Windows 2016 RDS server, though I can on my Windows 10 PC. Test users also report inconsistent behavior. Also, the inability to force toggle the sync by GPO is a massive oversight. This is getting tossed on the same pile as Intune-- buggy and immature with poor documentation. C'mon Microsoft, get it together.
