Forum Discussion

Brass Contributor

Sep 05, 2019

Login with AzureAD Account sync instantly goes in "Error" state

Hi Please see this video about my problem: https://youtu.be/atxOfCJBKRE To recap in words, When I sign-in with my personal AzureAD account to Edge Dev and Canary (Newest builds 78.0.262.0/78.0.2...

Avi Vaid

Former Employee

Jan 22, 2020

jasonsch69 Thanks. Could you send us copies of edge://signin-internals and edge://histograms to help debug your specific issue further. You can send it to me privately.

nOrphf

Brass Contributor

Jan 30, 2020

Avi Vaid akhator

Just got a bunch of mail telling me that "You helped fix an issue in Microsoft Edge!"

Does that mean that we are closing in on getting this to work?

/Lars

jasonsch69
Brass Contributor
Jan 30, 2020
As I had suspected. My problem was related to changing my UPN after I had enabled sync. The fix was to add my old UPN as a proxy address to my Azure account (via my local AD). Once I added my old UPN as a proxy address and let it sync up to azure, Edge sync worked immediately. Thanks akhator for putting me in touch with one of your team.