Forum Discussion
Edge - On-Screen Keyboard - Not Working
- Feb 01, 2020
Thanks for getting in touch with us! As Fawkes mentioned, Kiosk is a work in progress for us...so all feedback is welcomed and keenly listened to. I'm pumped to hear that you are using the new Edge for your Kiosk needs! 🙂
Just curious: Are your Kiosk devices all touch-only, meaning they do not have a physical keyboard or other forms of physical input devices and hence the question?
I detached the keyboard base in my Surface Book running Windows 10 - to mimic a touch only setup. Then I tried navigating to bing.com in Edge Stable and also in IE. I was able to tap into the address bar in Edge (or IE) or the search bar in Bing page and the on-screen keyboard promptly popped up. If I dismissed the keyboard, all I had to do was tap again in the address bar or the search box to have it pop up again. This was the same behavior in Edge Stable and IE too.
Are you by chance still using Windows in "Desktop mode" - meaning Windows possibly thinks you have a keyboard attached? Or maybe you want the virtual keyboard to popup, even with a physical keyboard attached? Here are a few links I thought might be helpful for you:
https://support.microsoft.com/en-us/help/4027960/windows-10-turn-tablet-mode-on-or-off
https://www.windowscentral.com/auto-display-touch-keyboard-windows-10-desktop-mode
Hopefully these will help resolve your problem. If not, I'll need more help from you to try to reproduce the scenario on my end. Are you trying this on a specific website? If so, can you try this in a non-Kiosk touch device that you may have access to, to see if this is a site-specific issue? Maybe the site is not using the right HTML element, etc that helps Edge and Windows understand that it needs a keyboard? How did you configure the Kiosk setup? Is Edge in fullscreen mode or does the address bar show up? Anything else you can share about your setup, including which site you are trying this on?
Feel free to message me directly in case you do not want to share all the above information in this public post. I'll also be very interested to learn more about your Kiosk scenario and needs.
Did you get the OSK issue resolved?
I've also got Edge Chrome working in kiosk mode and I cant get the OSK to show up at all. The usual registry settings in HKLM (rather than HKCU to make sure i catch all).
frustin ,
Sorry to hear that! How have you configured Edge kiosk?
- Is it via the Settings UI workflow to setup a kiosk (or maybe Intune, Powershell, etc) or are you just running Edge in kiosk mode as a normal user via the documented command-line args?
- Is this public browsing or digital/interactive signage?
- frustinJun 17, 2021Copper ContributorMy set up is using the settings UI workflow initially to set up edge chrome with a public facing website. No address bar, no other applications. The same way that The_Naval_Museum set his up.
The idea is that there's standing physical kiosk with a touch screen and a small form-factor pc (hidden within the stand).
The user is presented with buttons on the touchscreen, however one of those buttons is where they input a alphanumeric (only letters and numbers) code.
My expectation is that if the user taps the text box the OSK should appear in order to type the code. That's what I _expect_ to happen. However I can not get the OSK to appear under any circumstances.
I tried using the same reg settings but I set them up in HKLM just to try and set it up for any account.
HKCU\Software\Microsoft\TabletTip\1.7\EnableDesktopModeAutoInvoke = 1
HKCU\Software\Microsoft\TabletTip\1.7\DisableNewKeyboardExperience = 1
HKCU\Software\Microsoft\windows\CurrentVersion\ImmersiveShell\TabletMode = 1