Forum Discussion
Problems with Enterprise Mode (IE Mode) in recent builds ?
Let me know what logs I can collect which can help troubleshoot the issue.
I do not know whether I can open a paid support request, or whether we have available VL support requests. I will need to check with the team.
Hi jpochedley, Kelly_Y directed me to your post as we just started seeing the same issue. My full post is here:
Edge Beta intermittently ignoring IE Mode - Microsoft Tech Community
I can reproduce the issue randomly if I keep loading the same site on new tabs in Edge Beta or Edge Stable. The key is I have to keep opening a new tab and paste the site in the address bar and just keep doing so until one fails. So Kelly_Y if you could let me know which types of logs or traces you need, I can start working on those. Do you have any documentation on that? Thanks!
- I concur. The method you mentioned... just keep opening new tabs to IE mode sites, over and over, until it fails.... is the only way I can regularly repro the problem too...
I did open a case with MSFT... Unfortunately they did not reach out to me until 5 minutes before EOB for the day. (Of course...) So, I requested a call first thing in the morning on Monday.
In the interim, if Kelly_Y can provide details on what logs I can collect before the call, that would be helpful!- Kelly_Y
Microsoft
jpochedley SteveSta Hello! I'll pass on your observations and how you folks were able to reproduce to the IE Mode team!
jpochedley Thanks for opening a support case! But sorry to hear about the bad timing!
I'll check with team now to see what type of logs they suggest would be helpful. Thanks!
-Kelly
