Forum Discussion
pnraj76
Apr 20, 2022Copper Contributor
Pop-ups not working in Edge - IE Mode
In preparation for IE Retirement, We pushed a GP update for Edge so that our application will continue to function. The application URL was added to open in IE compatibility mode and it is working fi...
Kelly_Y
Microsoft
TravisCutts pnraj76 veigalari ara2148 Based upon previous conversations with Oracle, this issue is occurring on older versions of Siebel (like Siebel 7) which uses ActiveX controls and has been out of support for about 10 years.
It would be best to reach out to Oracle for follow up on this problem. In addition, browser-independent versions of the Siebel software suite are available (known as OpenUI), which do not have ActiveX control dependencies, meaning MS Edge can be used directly, instead of having to rely in IE mode. The recommended path forward is to upgrade to a version of Siebel that supports modern web standards. Thanks!
-Kelly
veigalari
Jun 09, 2022Copper Contributor
Hi. This is not an option until the end of the year. We have too many things that depend on others and it is complex to do migrations. So the idea that everything that worked in IE would work in Edge with compatibility mode is not real.