Forum Discussion

pnraj76's avatar
pnraj76
Copper Contributor
Apr 20, 2022

Pop-ups not working in Edge - IE Mode

In preparation for IE Retirement, We pushed a GP update for Edge so that our application will continue to function. The application URL was added to open in IE compatibility mode and it is working fi...
Kelly_Y's avatar
Kelly_Y
Icon for Microsoft rankMicrosoft
Apr 20, 2022

pnraj76 Hello!  I took a quick look and wasn't able to find any issues that might be causing the browser to close.  In the IE mode FAQ , it does cover a couple of questions about pop ups  (https://docs.microsoft.com/en-us/deployedge/edge-ie-mode-faq#why-are-there-rendering-issues-like-text-wrapping-and-content-truncation-when-child-windows-are-running-in-ie-mode-in-microsoft-edge) but not the scenario you are describing.  

 

Have you had a chance to submit Feedback/diagnostic data through the browser? ("..." menu > Help and feedback > Send feedback).  You can also contact the App Assure Team if you have compatibility issues when setting up IE mode. Either request assistance or email them directly (ACHELP@microsoft.com) for free remediation assistance.  Thanks! 

 

-Kelly

pnraj76's avatar
pnraj76
Copper Contributor
Apr 21, 2022
Kelly_Y Thank you for taking a quick look at it. The application uses Active X controls. APP loads fine in Edge with IE mode. As I mentioned in my above post, when I click on a button which opens a pop-up window is not working. The popup also should open in IE mode to function correctly. The popup opens in a small window and then everything gets closed automatically.

As you suggested, I will email MS Team directly (ACHELP@microsoft.com). Thanks!!

Resources