Forum Discussion

Copper Contributor

Nov 02, 2021

Solved

PDF Viewer in Edge doesn't work with checkboxes

Hi all, The Edge PDF Viewer gives us lots of issues with PDF documents that contain checkboxes and signature fields. Example is that you have 5 checkboxes above each other, you click the bottom one...

Kelly_Y
Jan 03, 2022
Lennartvdbor Hi! Our developers have released a fix. Would you be able to test on MS Edge Canary Channel (version 99.0.1122.0+)? Please let us know if this resolves your issue.

Also, they are working to release the fix to MS Edge Stable (version 96) but that is not quite available yet.

Thanks!

-Kelly

Kelly_Y

Microsoft

Nov 02, 2021

Lennartvdbor Hello! Thanks for reaching out! You mentioned the issue started happening after updating Microsoft Edge. Do you know what version the issue started and can you remember what was the last version that it was working properly?

If you haven't had a chance yet, can you also please submit diagnostic data through the browser? ("..." menu > Help and feedback > Send feedback). Thanks!

-Kelly

Lennartvdbor

Copper Contributor

Nov 04, 2021

Hi Kelly,

Sorry but the issue we having was made known to us a few weeks ago, apprantly the problem was already active since a few weeks before that again so quite difficult to say since what update.
What I do know is that I have the exact same issue in my Edge so it's not like our client is the only one having this issue.

I will upload the diagnostic data soon!

Thanks for your reply.

-Lennart