Forum Discussion

Copper Contributor

Apr 21, 2021

On-premises sync for AD users not working

Hi, we want to use the On-premises sync of AD users in our enterprise (> 10.000 users). Unfortunately, it doesn't work. The error message in "edge://sync-internals" is the following: Erro...

Microsoft

Apr 21, 2021

limonjuice Hi! The Sync Team has put together a step-by-step troubleshooting guide for issues.

Specifically for the "DISABLED_BY_ADMIN" error you are seeing, please see the following: https://docs.microsoft.com/en-us/deployedge/microsoft-edge-troubleshoot-enterprise-sync#issue-sync-is-not-available-for-this-account

Thanks!

-Kelly

limonjuice

Copper Contributor

Jun 23, 2021

Hi, thanks for the reply. We found the issue (my user account was not enabled for MIP use).

Kelly_Y
Microsoft
Jun 23, 2021
limonjuice Great to hear you figured it out! Thanks for following up!

-Kelly