Forum Discussion
limonjuice
Apr 21, 2021Copper Contributor
On-premises sync for AD users not working
Hi, we want to use the On-premises sync of AD users in our enterprise (> 10.000 users). Unfortunately, it doesn't work. The error message in "edge://sync-internals" is the following: Erro...
limonjuice
Apr 21, 2021Copper Contributor
I attached a screenshot of edge://sync-internals
- Kelly_YApr 21, 2021
Microsoft
limonjuice Hi! The Sync Team has put together a step-by-step troubleshooting guide for issues.
Specifically for the "DISABLED_BY_ADMIN" error you are seeing, please see the following: https://docs.microsoft.com/en-us/deployedge/microsoft-edge-troubleshoot-enterprise-sync#issue-sync-is-not-available-for-this-account
Thanks!
-Kelly
- limonjuiceJun 23, 2021Copper ContributorHi, thanks for the reply. We found the issue (my user account was not enabled for MIP use).
- Kelly_YJun 23, 2021
Microsoft