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Homith's avatar
Homith
Copper Contributor
Aug 06, 2020

New Microsoft Edge Not Remembering 2 Factor Authentication Verification - Hotmail.com

Good Evening Forum Members, My wife uses Hotmail.com and has 2 factor authentication enabled on her account to provide her that extra security. Previously on legacy Microsoft Edge she would navigate...
Homith's avatar
Homith
Copper Contributor

G'day Henno_Keers - Thanks for reaching out. She logs onto the Windows 10 system with the same credentials, however Sync is not set up. She only really uses this one laptop.

 

Cheers

Henno_Keers's avatar
Henno_Keers
Steel Contributor
Aug 07, 2020
Does she also get the 2-factor challenge when she logs on to the laptop?
  • Homith's avatar
    Homith
    Copper Contributor
    Aug 07, 2020

    Good Morning Henno_Keers , No she does not get this when logging on - Only when she navigates to www.hotmail.com using IE. As a work around she is using Chrome which remembers the device.
    Cheers & thanks for the assistance 🙂

    • Henno_Keers's avatar
      Henno_Keers
      Steel Contributor
      Aug 10, 2020
      "using IE" i guess that's Edge. 🙂
      • Homith's avatar
        Homith
        Copper Contributor
        Aug 10, 2020

        Yes - This is the new Edge Version 84.0.522.52 (Official build) (64-bit)

    • Henno_Keers's avatar
      Henno_Keers
      Steel Contributor
      Aug 10, 2020

      Deleted Could you look into this? This seems odd.

       

      Regards, Henno

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