Forum Discussion
Homith
Aug 06, 2020Copper Contributor
New Microsoft Edge Not Remembering 2 Factor Authentication Verification - Hotmail.com
Good Evening Forum Members, My wife uses Hotmail.com and has 2 factor authentication enabled on her account to provide her that extra security. Previously on legacy Microsoft Edge she would navigate...
Henno_Keers
Aug 06, 2020Steel Contributor
I recognise the issue, we have similar issues at work. Lets see if the circumstances are the same:
* Does she logon the Windows 10 system with the same Hotmail account?
* Does she login with Edge and has Sync set up?
* Does she logon the Windows 10 system with the same Hotmail account?
* Does she login with Edge and has Sync set up?
- HomithAug 07, 2020Copper Contributor
G'day Henno_Keers - Thanks for reaching out. She logs onto the Windows 10 system with the same credentials, however Sync is not set up. She only really uses this one laptop.
Cheers
- Henno_KeersAug 07, 2020Steel ContributorDoes she also get the 2-factor challenge when she logs on to the laptop?
- HomithAug 07, 2020Copper Contributor
Good Morning Henno_Keers , No she does not get this when logging on - Only when she navigates to www.hotmail.com using IE. As a work around she is using Chrome which remembers the device.
Cheers & thanks for the assistance 🙂