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Johannes Goerlich's avatar
Johannes Goerlich
Brass Contributor
Sep 12, 2023

MS Edge on macOS is no longer updating automatically

Hello, 

I determined that MS Edge is no longer updated automatically on my JAMF managed macOS. 

 

On the about Edge page I get an error message like 

>Microsoft Edge auto-update may not work properly.< next to a button >Automatically update Microsoft Edge for all users.<

 

When running ./msupdate --list there is no update for Edge listed (EDGE01).

 

Once I click the button on the about page, it says it will promote the updater to the system level. And then it says >Updates are managed by your organization.<

What could be the root cause for this?

 

BR,

Joe

    • Johannes Goerlich's avatar
      Johannes Goerlich
      Brass Contributor

      Kelly_Y Hello Kelly, thanks for pointing to the EdgeUpdater helper. Seems I missed the announcement of the official switch while this change was discussed for several month.

      Our operational team stated that MS proposed them a different method for handling updates of MS Edge via JAMF. They are now investigation whether this works as it should.

      So, it seems it is neither a problem with AutoUpdater nor with EdgeUpdater.

       

      BR,

      Joe

       

      • Kelly_Y's avatar
        Kelly_Y
        Icon for Microsoft rankMicrosoft

        Johannes Goerlich Thanks for the update!  Sounds like there is separate conversation and the team is working with other MS contacts.  Let me know if you need any additional assistance for this issue.  

         

        -Kelly

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