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kamild1996's avatar
kamild1996
Copper Contributor
Jan 16, 2020

MS Edge 79.0.309.65 on Windows 7 - Internet Explorer mode: unsupported

Running Windows 7 Professional x64. All updates from Microsoft Update installed, optional or not. 

As per advice on this page, I made sure both KB4507437 and KB4511872 updates are installed (they already have been), I also manually installed the latest security rollup for IE 11.

And yet, edge://compat/iediagnostic still shows "Internet Explorer mode: unsupported", and shows me the "Windows Update" button. Group policies seem to have been applied, "Group policy settings" are "on" according to the diagnostic page.

 

  • mindst's avatar
    mindst
    Jan 17, 2020

    kamild1996 

     

    It opens in Edge tab for me, not separate internet explorer. What policies do you have?
    I have these visible under edge://policy 

     

     

     

  • kamild1996's avatar
    kamild1996
    Copper Contributor
    EDIT: I'd like to mention some more details:
    - In terms of Windows 7 monthly rollups, I have installed not just the older, linked KB4507437 from July 16, 2019, but also the latest monthly rollup from January 14, 2020 (KB4534310)
    - Yes, the computer has been restarted (several times) after installing all the updates.
    - Despite the IE mode showing as "unsupported", when I try to open a site present in the Enterprise Mode Site List, a separate Internet Explorer window with that page opens. So it seems it somewhat works, but I expected the page to open in IE mode, internally within Edge, just like another tab. Is this expected behaviour for Windows 7?
    • mindst's avatar
      mindst
      Iron Contributor

      kamild1996 

       

      It opens in Edge tab for me, not separate internet explorer. What policies do you have?
      I have these visible under edge://policy 

       

       

       

      • kamild1996's avatar
        kamild1996
        Copper Contributor

        The only policy present in edge://policy is "InternetExplorerIntegrationLevel", which is set to "2" in my case.
        I see the difference between your and my setting, let me try changing that...

         

        So, that was it... I misconfigured it, I changed the policy to a different setting so it now shows "1" in edge://policy and now it works, thank you 🙂

        It works, even though edge://compat/iediagnostic still shows "unsupported"... Sounds like a bug, doesn't it? This is what ultimately didn't make me consider my group policy might have been set the wrong way.

  • mindst's avatar
    mindst
    Iron Contributor

    kamild1996 

    Do you have all windows 7 updates installed? I had windows 7 problem with IE mode not working. But that was solved after windows monthly rollup upadate (don't remember which month update that was)

    • kamild1996's avatar
      kamild1996
      Copper Contributor
      See first paragraph...
      Yes, everything is installed, Windows doesn't find any more updates.

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