Forum Discussion
Login with AzureAD Account sync instantly goes in "Error" state
I got the same behavior. It seems to come from my firewall with inspection ssl.
I asked urls exception with the feedback button but I didn't get any answer yet.
When I whitelisted a lot Microsoft URL (specially link to azure), everything was looking better.
We need an online dashboard to see which data are saved (date last sync) and able to clear them as well.
I think that a personal Microsoft account has a dashboard.
good path. I tested on my "guest" network that does not have ssl inspection turned on but still does layer 7 inspection. Same issue, however I used hotspot on my cell phone and it stayed logged in. I have asked my FW team to look at layer 7 inspection to see if it is being blocked due to unknown protocol or other unusual traffic. Will let you know.
- Hey
It’s not a FW problem for me. I can log in and synchronise fine with my Admin account to my Office 365 tenant and with my work Office 365 account.- So I am having issue like you. I can sync with hotmail account. Can sync with an id for a "test" tenant but cannot sync with an id from my primary tenant.
Hi
Just thinking, you who have the same issue, is your account wither an AD synced, or an old AD synced account converted to Cloud only?
Cause I have just created a new in-cloud user in my tenant with out a license, but with the same domain as my own domain, and it works. (My own account is sourced from AD Sync, but has been converted to In-Cloud)
So it's not tenant nor domain specific, it must be the specific user object, in my case at least, so just wondered if the "history" of the account could be the culprit.
Regards Lars
