Forum Discussion

Brass Contributor

Sep 05, 2019

Login with AzureAD Account sync instantly goes in "Error" state

Hi Please see this video about my problem: https://youtu.be/atxOfCJBKRE To recap in words, When I sign-in with my personal AzureAD account to Edge Dev and Canary (Newest builds 78.0.262.0/78.0.2...

Patryk_B

Copper Contributor

Mar 26, 2020

akhator Hi. I have same error as @JRichmond on one of my accounts. Could you update us on fix?

akhator

Former Employee

Mar 26, 2020

Patryk_B are you running into this error for Microsoft account or for work/school account?

Patryk_B
Copper Contributor
Mar 27, 2020
akhator This is on my Microsoft account. I get such error. It must be account related because on my other account sync works without any issue.
- cdo11
  Microsoft
  Mar 29, 2020
  Patryk_B akhator I have same issue on MS account, when I look at the edge://sync-internals/ logs I see the error from the discussion:
  
  Server Connection auth error since 2020-03-28 17:14:56 -07
  
  I have this sync error on all my devices.
  
  Is this related to item (2) akhator described? Is there a fix?
  
  Thanks!
  - Avi Vaid
    Former Employee
    Mar 30, 2020
    cdo11 I'm one of Ankur's peers working on Auth. Happy to help fix this auth error you're running into. I'll reach out over private message to debug since this issue to prevent conflating with other issues on this thread