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nOrphf's avatar
nOrphf
Brass Contributor
Sep 05, 2019

Login with AzureAD Account sync instantly goes in "Error" state

Hi   Please see this video about my problem: https://youtu.be/atxOfCJBKRE To recap in words, When I sign-in with my personal AzureAD account to Edge Dev and Canary (Newest builds 78.0.262.0/78.0.2...
JRichmond's avatar
JRichmond
Copper Contributor
Mar 19, 2020

Also looking for updated information on this issue. Lots of people having problems, but no solutions.

 

Interestingly, I was syncing as of last week, but this week, I'm back to "Couldn’t connect to the sync server. Retrying…"

 

Would like to roll Edge Chromium out to users, but sync is a marquee feature we need before we can do any roll out.

akhator's avatar
akhator
Former Employee
Mar 19, 2020

JRichmond Can you share a screenshot of your edge://sync-internals ?

  • JRichmond's avatar
    JRichmond
    Copper Contributor
    Mar 19, 2020

    akhator You bet.

    • akhator's avatar
      akhator
      Former Employee
      Mar 19, 2020

      JRichmond Thanks. We are aware that some users are running into this issue. We have a fix ready undergoing validation. We will be begin rolling it out once validated. Please ping if this issue in not resolved in next 4-5 days. Thanks for your patience. 

      • rckag's avatar
        rckag
        Copper Contributor
        Jun 09, 2020

        akhator 

        Would appreciate some help if possible. Issue with my Office 365 Business account with AAD sync. All pre-requisites have been met, from a licensing perspective this works. Just not on my account. I have the error below in my edge://sync-internals

         

        Error: GenerateCryptoErrorsForTypes@../../components/sync/driver/data_type_manager_impl.cc:42, cryptographer error was encountered:

         

        Any fix for this yet? Have been left to use a personal account at work for some time. Not so good from a data security point of view. 

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