Forum Discussion
SanderVR
Mar 16, 2020Copper Contributor
Installing MicrosoftEdgeEnterpriseX64.msi - Error 1722
When installing MicrosoftEdgeBetaEnterpriseX64.msi (current Version 80.0.361.48) I get following MSI Error 1722: Product: Microsoft Edge for Business- Error 1722. There is a problem with this Win...
- Mar 23, 2020
Today I retried the MSI install on a computer where it failed last week, and this time the installation went through without any hazzle. The only thing I *know* had changed was that the 2020-03 windows patches had been installed.
Senturion33
Apr 15, 2020Copper Contributor
We have the same issue in our enterprise. Ever since version 80.0.361.109, clients that previously had the Edge Beta enterprise installed will fail to install the enterprise MSI anything from 80.0.361.109
Our last successful deployment that was largely successful to devices was 80.0.361.69. Ever since version .109, the MSI fails on the same step as yours. (See at the end of this post for the log).
My additional troubleshooting steps I took that didn't work:
- Manual uninstalling and gutting out Edge and EdgeUpdate files, registry entries, and services (sc delete servicename) didn't help.
- Installing the enterprise MSI of version 80.0.361.69 fails as well now, even after everything was manually removed
- Installing the newer MSIs also fail, same MSI errors as below.
- Disable group policy that blocks automatic updates from EdgeUpdate (and also deleted the registry items for the respective policies to EdgeUpdate)
This is the only thing that has worked for me so far:
- Install the latest Edge Beta Enterprise MSI
- Take the EdgeUpdate command that is from the MSI log that failed, and run the command manually to install Edge 81.0.416.53 (yes that entire block is one command... and running it manually works where the MSI fails to work).
C:\Program Files (x86)\Microsoft\EdgeUpdate\MicrosoftEdgeUpdate.exe /silent /install "appguid={56EB18F8-B008-4CBD-B6D2-8C97FE7E9062}&appname=Microsoft Edge&needsAdmin=True&usagestats=0&ap=stable-arch_x64" /installsource enterprisemsi /appargs "appguid={56EB18F8-B008-4CBD-B6D2-8C97FE7E9062}&installerdata=%7B%22distribution%22%3A%7B%22msi%22%3Atrue%2C%22system_level%22%3Atrue%2C%22verbose_logging%22%3Atrue%2C%22msi_product_id%22%3A%2249DCD999-3A4A-30D9-8B5B-F1312CEFAB12%22%2C%22allow_downgrade%22%3Afalse%2C%22do_not_create_desktop_shortcut%22%3Afalse%7D%7D"
Here is the snippet from the MSI log that are failing.
CustomAction DoInstall returned actual error code -2147219674 (note this may not be 100% accurate if translation happened inside sandbox)
MSI (s) (A8:D8) [08:58:53:562]: Note: 1: 1722 2: DoInstall 3: C:\WINDOWS\Installer\MSI502B.tmp 4: /silent /install "appguid={56EB18F8-B008-4CBD-B6D2-8C97FE7E9062}&appname=Microsoft Edge&needsAdmin=True&usagestats=0&ap=stable-arch_x64" /installsource enterprisemsi /appargs "appguid={56EB18F8-B008-4CBD-B6D2-8C97FE7E9062}&installerdata=%7B%22distribution%22%3A%7B%22msi%22%3Atrue%2C%22system_level%22%3Atrue%2C%22verbose_logging%22%3Atrue%2C%22msi_product_id%22%3A%2249DCD999-3A4A-30D9-8B5B-F1312CEFAB12%22%2C%22allow_downgrade%22%3Afalse%2C%22do_not_create_desktop_shortcut%22%3Afalse%7D%7D"
MSI (s) (A8:D8) [08:58:53:562]: Note: 1: 2205 2: 3: Error
MSI (s) (A8:D8) [08:58:53:562]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1722
MSI (s) (A8:D8) [08:58:53:562]: Note: 1: 1722 2: DoInstall 3: C:\WINDOWS\Installer\MSI502B.tmp 4: /silent /install "appguid={56EB18F8-B008-4CBD-B6D2-8C97FE7E9062}&appname=Microsoft Edge&needsAdmin=True&usagestats=0&ap=stable-arch_x64" /installsource enterprisemsi /appargs "appguid={56EB18F8-B008-4CBD-B6D2-8C97FE7E9062}&installerdata=%7B%22distribution%22%3A%7B%22msi%22%3Atrue%2C%22system_level%22%3Atrue%2C%22verbose_logging%22%3Atrue%2C%22msi_product_id%22%3A%2249DCD999-3A4A-30D9-8B5B-F1312CEFAB12%22%2C%22allow_downgrade%22%3Afalse%2C%22do_not_create_desktop_shortcut%22%3Afalse%7D%7D"
MSI (s) (A8:D8) [08:58:53:562]: Note: 1: 2205 2: 3: Error
MSI (s) (A8:D8) [08:58:53:562]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1722
KaiJacob
Apr 20, 2020Copper Contributor
Hey,
had the same issue with the newest msi Version.
Just found out there is a new parameter added for the msi Installer:
Added the parameter "DONOTCREATEDESKTOPSHORTCUT=true" to my PSADT Script and it worked.
Works with "false" as well!
Maybe it will help you too 😉