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SanderVR's avatar
SanderVR
Copper Contributor
Mar 16, 2020
Solved

Installing MicrosoftEdgeEnterpriseX64.msi - Error 1722

When installing MicrosoftEdgeBetaEnterpriseX64.msi (current Version 80.0.361.48) I get following MSI Error 1722:   Product: Microsoft Edge for Business- Error 1722. There is a problem with this Win...
  • tjoanp's avatar
    tjoanp
    Mar 23, 2020

    Today I retried the MSI install on a computer where it failed last week, and this time the installation went through without any hazzle. The only thing I *know* had changed was that the 2020-03 windows patches had been installed.

Henno_Keers's avatar
Henno_Keers
Iron Contributor
Mar 17, 2020

SanderVR Your solution in finding lies in finding the difference between the systems that have the deviation (57) and those that have not (240).

1722 usually means that a object or action in the msi could not be completed. 

I suggest looking at software that is on the IS systems versus the IS NOT systems.

* Is there already a Edge Chromium present on those systems?

* Maybe Adobe Flash is installed on the 54? Which cannot be removed without manual intervention?

 

reg, Henno

SanderVR's avatar
SanderVR
Copper Contributor
Mar 23, 2020

Henno_Keers 

Thanks for your reply. It is a good starting point, but we can already check these from the list:

- No Adobe Flash

- No previous Edge Chromium installations (as this is an initial deployment)

- No lack of available space on C:

 

Further more, there shouldn't be much difference between these systems.

 

Apparently I am not the only one facing this issue, according to the reaction of tjoanp 

 

To be sure it is not caused by any system files being corrupt, I will run a DISM / SFC scan on one of the affected systems and try again. Will keep you guys posted... 

  • SanderVR's avatar
    SanderVR
    Copper Contributor
    Mar 23, 2020
    I ran "DISM /online /cleanup-image /restorehealth" with success and a "SFC /scannow" finished with a reboot. The SFC scan found errors and repaired them, but unfortunately this did not solve the install issue for me.
    • tjoanp's avatar
      tjoanp
      Copper Contributor
      Mar 23, 2020

      Today I retried the MSI install on a computer where it failed last week, and this time the installation went through without any hazzle. The only thing I *know* had changed was that the 2020-03 windows patches had been installed.

      • SanderVR's avatar
        SanderVR
        Copper Contributor
        Mar 26, 2020

        tjoanp  Thanks for your reply! I sure owe you a beer :happyface:

         

        After installing kb4541330 (2020-03 Cumulative update for Windows 10 1709 x64) - which is about 1050MB in size! - The same Edge Chromium build installed without any issues..

         

        As these 2020-03 updates are now being deployed to the farm anyway, I expect hope the issue to resolve itself! :cool: Let's see

         

        Thank you all for your responses.

         

        Greetings

        Sander

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