Forum Discussion
IE Compatibility Mode Pop-up Issue
- Oct 28, 2020
I'm sorry that I never came back to give an update. Microsoft Premier Support spent a lot of time helping me. We ran all sorts of trace tools and gathered logs. Unfortunately, my problem lies with the third-party application developer. Microsoft cannot see into the developer's ActiveX code, but they believe that it includes a window.focus command for both the application and its pop-up. They think that the two get in a race condition and the IE window is winning which hides the pop-up.
ssmole5, Thank you for sticking with me.
I can see the pop-up for a split second before it disappears. I'm assuming it is behind Edge because clicking Bring to Front in Task Manager brings it back. I tried Internet Explorer, and I cannot click anywhere in IE while the pop-up is open. Please let me know if there is anything you want me to try.
Michael Griffith I am seeing the same thing with an active X application with pop up windows.
- Michael GriffithOct 28, 2020Copper Contributor
I'm sorry that I never came back to give an update. Microsoft Premier Support spent a lot of time helping me. We ran all sorts of trace tools and gathered logs. Unfortunately, my problem lies with the third-party application developer. Microsoft cannot see into the developer's ActiveX code, but they believe that it includes a window.focus command for both the application and its pop-up. They think that the two get in a race condition and the IE window is winning which hides the pop-up.