Forum Discussion

Brass Contributor

Nov 22, 2021

Edge v96 and PDF plug-in error

When opening a PDF from any web site some we get a plug-in is missing error instead of opening in the browser. This is not happening to all users and is sporatically being reported however this start...

Ben7670

Copper Contributor

Nov 30, 2021

Kelly_Y

Hi Kelly,

We have also encountered this issue as of the 25th November as our users have gradually updated to

version 96.0.1054.34.

The issue seems to occur with all PDFs that are opened within Edge (screenshot attached). I have sent feedback via Edge.

Thanks,

Ben

Kelly_Y

Microsoft

Nov 30, 2021

Ben7670 SteveParsons PackerBacker Thanks for providing the additional information! I can see the PDF team is investigating this issue and a similar issue that is occurring when trying to print PDF files.

By chance do you have McAfee installed on the affected machines?

We'll follow up with updates from the team.

-Kelly

PackerBacker
Brass Contributor
Dec 01, 2021
Well crap we also have McAfee ENS
- rgrisi
  Brass Contributor
  Dec 01, 2021
  Users are reporting this is fixed with the latest update.Version 96.0.1054.41 (Official build) (64-bit)
  - SteveParsons
    Copper Contributor
    Dec 01, 2021
    Same result. Updating to 96.0.1054.41 seems to fix this.
Ben7670
Copper Contributor
Dec 01, 2021
Kelly_Y

Yes, we also have McAfee ENS installed on all the machines.

Cheers,
Ben
SteveParsons
Copper Contributor
Nov 30, 2021
Yes, McAfee Endpoint Security is installed on all of the machines in our environment.