Forum Discussion

Brass Contributor

Nov 08, 2020

Edge Sync w/ MS 365 Basic and Business Standard

Hi, I noticed that some of my customers with MS 365 Basic and Business Standard plans can sync their MS Edge information, while others can't. Based in this article, sync only works with plans that ...

J_Zwaan

Copper Contributor

Feb 15, 2022

Well, just like that it's working! I haven't done anything myself to try and fix the issue.

I saw that I suddenly had an extra icon in my favorites bar which I added on another system. I went to the Edge profile settings on my phone and once I had signed in, I was able to see all my favorites. New favorites were instantly synced to my desktops.

Cool, everything works as expected without breaking a sweat!

It would be nice to get more feedback from Microsoft about this issue though, as I'm guessing there are still users struggling with this. I hope that more of you are lucky, or that on of the previous suggestions can help you.

Kelly_Y

Microsoft

Feb 16, 2022

Hi Everyone! The issue using Sync with Business Basic accounts has been fixed and the documentation has been updated. https://docs.microsoft.com/en-us/deployedge/microsoft-edge-enterprise-sync#prerequisites

If you are still having issues, please reach out to support and they can work with you individually to try and resolve. Thanks!

-Kelly