Forum Discussion

Daniel Velez's avatar
Daniel Velez
Brass Contributor
Nov 08, 2020

Edge Sync w/ MS 365 Basic and Business Standard

Hi, I noticed that some of my customers with MS 365 Basic and Business Standard plans can sync their MS Edge information, while others can't.  Based in this article, sync only works with plans that ...
Kelly_Y's avatar
Kelly_Y
Icon for Microsoft rankMicrosoft
Oct 11, 2021

bmomartins and mezzoly I have found your feedback.  Sending to our developer to check/investigate.

 

playable_steve - For the team to investigate further, would you be able to submit diagnostic data through our in-browser feedback tool? It's under "..." menu > Help and feedback > Send feedback.  Please select "Send diagnostic data" and also include your Tenant ID in the description.  

 

Also, for the team to be able to find it quickly, can you include the string "TechCommunitySync" in the description as well and comment below once you've submitted it?  Thank you! 

 

-Kelly

maieredvmanuel's avatar
maieredvmanuel
Copper Contributor
Oct 16, 2021
Hello! I have the same Problem! After downgrading our ms 365 business standard ti basic accounts 😞 ive also send the feedback as described.
  • maieredvmanuel's avatar
    maieredvmanuel
    Copper Contributor
    Oct 18, 2021

    We "fixed" with installing Microsoft Azure Information Protection Viewer > so we also have the "Rights Management Adhoc license" > now in the MS365 Admin Center there ist also the "Microsoft Azure Information Protection‎" Service, we cant configure anything but Edge Enterprise Sync is working again.