Forum Discussion
Edge Sync w/ MS 365 Basic and Business Standard
Franciscori @aviynw rev23dev tcgcomputers Luke_R Hi Everyone! I have confirmed with the team that Sync should work with Business Basic and Business Standard.
For the team to investigate further, would you all be able to submit diagnostic data through our in-browser feedback tool? It's under "..." menu > Help and feedback > Send feedback. Please select "Send diagnostic data"
Also, for the team to be about to find it quickly, can you include the string "TechCommunitySync" in the description and comment below once you've submitted it? Thank you!
-Kelly
- ajfiteOct 01, 2021Copper ContributorHi Kelly_Y, I am also unable to activate sync with Business Basic and have sent in feedback as well if that is helpful
- Kelly_YOct 01, 2021
Microsoft
ajfite mpowelltech Hi! I've been able to find the feedback you both submitted. I'll pass along to our developers and let you know what they find. Have a great weekend!
-Kelly
- tcgcomputersSep 28, 2021Copper ContributorKelly_Y
I have sent the requested feedback from the client's computer that is having this issue. Thank you.- Kelly_YSep 28, 2021
Microsoft
Thanks, everyone! I was able to find 5 feedback reports. I've sent it off to the team to investigate.
-Kelly
- Kelly_YSep 28, 2021
Microsoft
@Franciscori @aviynw @rev23dev @tcgcomputers @Luke_R Hello! Quick update, the team thinks they have identified the root cause but need to do further investigation for each individual case.
For those that included their email address in their Feedback, I have replied to you via email.
There are 2 reports that did not include email addresses, for those would you be able to send your “Tenant ID”? It can be found on the edge://signin-internals/ page. But please do not reply to this post with your Tenant ID, please send me a message directly.
Let me know if there are any questions. Thanks!
-Kelly
- FranciscoriSep 28, 2021Copper Contributor
Kelly_Y Thanks, I sent what you requested.