Forum Discussion
Edge Sync w/ MS 365 Basic and Business Standard
Hi, I noticed that some of my customers with MS 365 Basic and Business Standard plans can sync their MS Edge information, while others can't. Based in this article, sync only works with plans that ...
I'm confused on this too. I changed my subscription from Exchange Online to Business Basic, however it still doesn't work. It seems like you need Azure Information Protection to actually enable this, but that's in a much higher plan. So, what's the actual story here?
It appears that this still isn't completely rolled out. As early as February, I was seeing Edge syncing work with the majority of my clients that have Business Basic and Business Standard licenses. However, just this past week I noticed that a new client with a newly created Microsoft 365 tenant using Business Basic licenses was getting the "Sync isn't available for this account" message.
I assumed that once they had listed Business Basic and Business Standard as supported in their documentation that the feature was fully rolled out, but I guess not.