Edge sync feature not supported (Office 365 E3)

Question

Hi,&nbsp;For some reason Edge sync stopped working, i tried removing the account but appart from losing all local data it didnt fix anything.&nbsp;When i remove the account there is a moment where the sync seems to be working but after some time it turns back to Feature Not Supported.&nbsp;I've tried looking at some of the old topics with no result (edge://policy/ and edge://sync-internals)&nbsp;If I can't fix it is there a way to export the data to an other browser or something like that ?&nbsp;Thanks in advance,Arnaud

kelly_y · Answer

ArnaudTez&nbsp;Hello - I don't know of any recent changes made regarding supported environments/prerequisites for sync.&nbsp; There might be something going on with your specific account.&nbsp;
&nbsp;
Here are our sync docs which includes information for troubleshooting and would be a good place to start.&nbsp;&nbsp;

Configure Microsoft Edge enterprise sync | Microsoft Learn
Diagnose and fix Microsoft Edge sync issues | Microsoft Learn
Microsoft Edge enterprise sync FAQ | Microsoft Learn

Thanks!&nbsp;
&nbsp;
-Kelly

arnaudtez · Answer

Hi !Thank you for helping me !I've seen the first two, but there isn't much information about the "feature not supported error".There is no policy activated when i check edge;//policy.

samrinqel · Answer

ArnaudTez&nbsp;Did you manage to fix it as of now? I'm having the same issue with 1 user.

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Edge sync feature not supported (Office 365 E3)

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