Forum Discussion
Jon Flannagan
Mar 12, 2021Copper Contributor
Edge Sync Fails with M365 Business Premium account after changing licence
Hi, I have recently upgraded my M365 licence from Business Basic to Business Premium, after previously having a trial of M365 E5. When I was running the trial E5 licence I had all my installs of ...
Herr_Merlin
Feb 23, 2023Copper Contributor
Did you solve this issue? We are stuck on the same company wide and MS support ist clue less...
KristianEklund
Apr 03, 2023Copper Contributor
Hello,
We had the exact same issues after the following:
Customers with several email domains in their tenant split their tenant, moving one e-mail domain to a brand new tenant.
E-mail boxes migrated to the new tenant and E/F licenses applied. We couldn't get it to work until we restarted the AIP service (disable/enable). The synk started immediately.
We had the exact same issues after the following:
Customers with several email domains in their tenant split their tenant, moving one e-mail domain to a brand new tenant.
E-mail boxes migrated to the new tenant and E/F licenses applied. We couldn't get it to work until we restarted the AIP service (disable/enable). The synk started immediately.