Forum Discussion

Copper Contributor

Mar 12, 2021

Edge Sync Fails with M365 Business Premium account after changing licence

Hi, I have recently upgraded my M365 licence from Business Basic to Business Premium, after previously having a trial of M365 E5. When I was running the trial E5 licence I had all my installs of ...

Jon Flannagan

Copper Contributor

Mar 14, 2021

Kelly_Y Have tried that but no luck. If the machine I try it on is Azure AD joined the Sync option is greyed out. I removed it from AAD and then Sync became available. Tried a Reset but it just sits there spinning for hours and never completes.

Re your reply above. Note I only changed licenses on the tenant. the tenant is still the same one.

Thanks

Jon Flannagan

Copper Contributor

Mar 17, 2021

Hi Kelly,

Any further ideas please?

Thanks