Forum Discussion
Edge opens up a blank tab when launching InfoPath form from Outlook
KevinJ613 Hi - I've heard back from the team and based upon the limited information, it is hard to pinpoint exactly what is happening. They've recommended that you file a customer support request. You should be able to work with support to investigate/resolve your specific issue as it will probably be necessary for you to share logs that might contain sensitive information/PII.
-Kelly
MicrosoftKevinJ613 Hi! Thanks for reaching out! Just to confirm, after clicking the link from Outlook and MS Edge is opened, is the blank tab in IE Mode?
-Kelly
Kelly_Y Great questions, and not something i even thought of, so I had to double check.
When in Outlook and we click the link, MS Edge does NOT open in IEMode.
When i go through our Intranet site and browse to the same InfoPath link (all in IEMode), it just opens up the options to Open the link, not open another tab.
So i guess the big question if this is in fact the reason, is how do i get these links to open in IEMode?
- Kelly_Y
KevinJ613 Thanks for verifying! I'll connect with the IE Mode team and follow up with any updates from them.
-Kelly
- Kelly_Y
KevinJ613 Hi - I've heard back from the team and based upon the limited information, it is hard to pinpoint exactly what is happening. They've recommended that you file a customer support request. You should be able to work with support to investigate/resolve your specific issue as it will probably be necessary for you to share logs that might contain sensitive information/PII.
-Kelly
