Forum Discussion

Copper Contributor

Jan 31, 2024

Edge custom extension not installing

Hi, We host a custom extension internally that we have been deploying using the ExtensionInstallForcelist / ExtensionInstallSources. It has been installing and updating until recently, however it ...

Kelly_Y

Microsoft

Jan 31, 2024

JBrunsden Hello - Do you know around when this stopped working? Was it near to a Microsoft Edge version update? Thanks!

-Kelly

JBrunsden

Copper Contributor

Jan 31, 2024

Hi Kelly_Y,

Hard to say to be honest, I couldn't pinpoint to an exact release but the extension has not updated correctly from a release in the months of Dec / Jan. I know that I received an update to the extension that we released on Dec 7th so it was from that date onwards that subsequent updates have not updated correctly. Thanks

Kelly_Y
Microsoft
Jan 31, 2024
JBrunsden Thanks for the information! I've reached out to the extension team and will follow up once I hear back from them.

-Kelly
- Kelly_Y
  Microsoft
  Feb 07, 2024
  JBrunsden Hello - I've heard back from the extension team. Can you recheck the update manifest returned by the server? They think that either the “gupdate” tag is missing there or the protocol on "gupdate" tag is invalid.
  
  Thanks!
  
  -Kelly
  - JBrunsden
    Copper Contributor
    Feb 20, 2024
    Hi Kelly_Y,
    
    We identified the resolution for this, out internal developer had incorrectly changed the protocol.
    
    Reverting back to protocol="2.0" fixed the problem.
    
    Thanks,
    
    John