Forum Discussion

cptaylor's avatar
cptaylor
Copper Contributor
May 03, 2021

Edge Causing hung Citrix Sessions

Hello, I am dealing with an issue on my Citrix VDAs where Edge will hang up upon user logoff and cause the Citrix session to then be hung up. I have narrowed it down to a folder directory in temp t...
Kelly_Y's avatar
Kelly_Y
Icon for Microsoft rankMicrosoft
May 03, 2021

cptaylor Hello!  It sounds like you've done a lot of investigation to narrow down what could be causing the issue.  For this issue specifically, it might be best to reach out to Support (https://microsoftedgesupport.microsoft.com/hc/en-us), they will be able to work with you directly to troubleshoot.  Also, since there is a browser hang they will probably need logs/traces which could contain personal information.  Thanks for reaching out!  

 

-Kelly