Forum Discussion

Copper Contributor

Jan 18, 2023

Edge - Print PDF as image

Hello, Recently when Chrome/Edge moved from version 107 to 108, we started having problems printing certain PDFs in our environment when opened in the built-in PDF viewer. After a bunch of testi...

Kelly_Y

Microsoft

Jan 19, 2023

73kruegs Hi! If there is no PII, would you be able to provide a screenshot of edge://policy showing the error message for the PrintPdfAsImageDefault policy? Thanks!

-Kelly

73kruegs
Copper Contributor
Jan 19, 2023
Kelly_Y Here is the screen shot from Edge.
This is the policy setting that I tried to apply.
This is the policy setting that we have applied for Chrome.
- Kelly_Y
  Microsoft
  Jan 19, 2023
  73kruegs Thanks! I'll check with the team and follow up with any insights from them.
  
  -Kelly
  - Kelly_Y
    Microsoft
    Jan 20, 2023
    73kruegs Hello! Just to confirm, if you configure the PrintPdfAsImageDefault policy to "True" and even with the error message, are you able to print the PDF correctly? Our developers want to double check if in your scenario, Microsoft Edge makes the Print as image option the default when printing PDFs, even if you are seeing the error in Edge://policy.
    
    Our developers will continue to investigate, I believe they are looking into adding the PrintPdfAsImageAvailability policy to MS Edge. We will keep you posted!
    
    -Kelly