Forum Discussion

Copper Contributor

Dec 13, 2023

Downloads not completing

similar to this one but on an enterprise estate using edge stable as opposed to being an insider https://techcommunity.microsoft.com/t5/discussions/edge-downloads-are-not-completing/m-p/4005963 ...

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Microsoft

Dec 13, 2023

NickB Hi - Just to confirm, is the issue reproducing when you are trying to use the "Save to PDF"-functionality? Thanks!

-Kelly

Copper Contributor

Dec 13, 2023

As NickB mentioned it's not the process of saving it's just clicking on a link to download. It starts the download - but never finishes. Could be any format.

Kelly_Y
Microsoft
Dec 13, 2023
Vern_Bateman NickB Sorry! I'm coming back to this issue as reading through your feedback it sounds like a different issue from the discussion you have linked. Did your device recently have a Windows Update? Also, would you be able to try and test if the download issue reproduces in Chrome as well? Thanks!

-Kelly
- Vern_Bateman
  Copper Contributor
  Dec 13, 2023
  Kelly_Y
  The issue is not present in Chrome (120.0.6099.71), I even rolled back Edge to 119.0.2151.97. As I mentioned its happening to anything trying to download.
  
  It starts the download - then never finishes as per the pic
  
  The temp file created "Unconfirmedxxxx" cannot be deleted even if you close the browser and kill all Edge processes.
  
  thanks
  - Kelly_Y
    Microsoft
    Dec 13, 2023
    I believe there are 2 separate issues.
    
    Oriennnn If it is just "Save as PDF" you are experiencing the issue, that will be fixed in the next Stable version.
    
    Vern_Bateman and NickB Is a SenseCE.exe process seen in Task Manager? If so, does killing it cause the download to instantly complete?
    
    -Kelly

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