Forum Discussion
WujcioPafcio
Dec 28, 2020Copper Contributor
Couldn't connect to the sync server. Retrying...
Hi. We are trying to implement Edge in ou environment but sync isn't working. Looks like all has been configured based n below article https://docs.microsoft.com/en-us/deployedge/microsoft-edge-ente...
Kelly_Y
Microsoft
Dec 31, 2020WujcioPafcio Hello! I would recommend filing a customer support request:
https://support.microsoft.com/en-us/hub/4343728/support-for-business or
https://microsoftedgesupport.microsoft.com/hc/en-us
They should be able to work with you directly to gather any necessary logs and be able to troubleshoot your specific case properly.
Thanks!
-Kelly