Forum Discussion
Cannot sign-in to Edge with Microsoft Account
dqtiep Thanks for reaching out and letting us know. We're sorry to see that!
Avi Vaid, do you have any insight into this or know who might?
Fawkes (they/them)
Project & Community Manager - Microsoft Edge
dqtiep this error is a rare scenario and the exact description is "A specified logon session does not exist. It may already have been terminated." Our experts in this area tell us that this error code could indicate many things, e.g., user jumping from one domain to another, etc. We will discuss internally and get back to you with more questions. Thanks for your patience!
- BlueMysticalJan 22, 2021Copper Contributor
Avi Vaid Not that rare, since im also having this problem.
- ThomascaaMar 11, 2021Copper Contributor
We do have the same scenario here, but with a different error code:
I would like to know where I can find the log-file for this action, if any?
\Thomas
- Dean MisenhimerFeb 25, 2020Copper Contributor
Avi Vaid Interestingly I see the exact same issue happening. I have 3 computers in my home, 2 personal, one work issued. All on the same wireless network. All upgraded to the new Chromium Edge. My two personal computers are logged into Edge with my Hotmail account and syncing with no issues. My work laptop can log into my Hotmail for email, but won't let Edge login using that credential to sync with my other computers. I see the same error mentioned above.
This has been an issue since I first tried to switch to Edge two weeks ago.
- juliantbFeb 28, 2020Copper ContributorGot the same issue for weeks. Cannot create a second profile in Edge on my work laptop. No problem to sign in with my work account though. Also no problem to sign in with my private account on my private systems.