Forum Discussion
CA ServiceDesk 12.9 attachment download issue starting Edge 93
Mantvydas Hello! I have updated our internal issue with a link to this discussion but you can also submit feedback in the browser!
I was able to find the article announcing the change to the downloads experience, please take a look if you need additional information: Introducing the new downloads experience - Microsoft Tech Community
Thanks!
-Kelly
Kelly_Ythanks for a reply.
Oh, I see. I went to the article you mentioned and saw "Enable additional options for viewing downloaded files, such as the bottom of the window" is Under Review. For 16 weeks already. I keep my fingers crossed the download at the bottom of the window returns back as it was, or at least it's configurable using GPO. I hope my feedback here helps them decide.
The thing with CA Servicedesk is, that its primary Edge window opens a secondary Edge window, and we click on an attachment there, and it opens this small download window as a third window. So the download drop down, that you show in a video, stays on the primary window. And the primary Edge window gets covered by the secondary window. In no way our CA ServiceDesk users can see that dropping down -- it's covered.
Do you think I'd better record it using Edge's Send Feedback? This discussion here is too unnoticeable?
MicrosoftMantvydas Hello! I have updated our internal issue with a link to this discussion but you can also submit feedback in the browser!
I was able to find the article announcing the change to the downloads experience, please take a look if you need additional information: Introducing the new downloads experience - Microsoft Tech Community
Thanks!
-Kelly
Just to let you know in version 94.0.992.31 (I don't know maybe even earlier) the download is now seen at the bottom of the window! Hurrah! This issue can been closed. Thank you.
Also I checked a Beta version 95.0.1020.9, the download is still seen at the bottom properly. So I am now calm.
Oh, the change was announced in February. I'm 7 months late then. I don't think I can change anything so late in the game. Hopefully they decide to at least have it configurable through Group Policy. That would be sufficient.