Forum Discussion
Bug report: Text selection freezes page on Windows touch devices since 121.0.2277.83
Neon01 Thanks for reaching out! I've confirmed with our developer that this is a known issue. I'll follow up with updates regarding the fix once they've been able to investigate further.
-Kelly
- Neon01May 01, 2024Iron Contributor
Kelly_Y Dear Kelly, are there any news on this?
The bug is now 5 months old and still present on all branches (Stable, Beta, Dev, Canary)! We had to roll back the stable version to 120.0.2210.167 and disable updates to keep our field staff working.This is neither safe nor an acceptable solution, please let the developers know that a fix is urgently needed.
Thanks and best regards- Kelly_YMay 01, 2024
Microsoft
Neon01 Hi - Thanks for your patience! The team has been discussing several issues related to pen/touch recently. For their investigation, would you be able to let us know the devices currently being affected by the issue? Also, do you have a video recording of the issue? Thanks!
-Kelly
- Neon01May 16, 2024Iron Contributor
Kelly_Y Sorry for the delayed response. We were facing the issue on all of our mobile Windows 10/11 devices, Surface Pro 5, Surface 4 and Fujitsu Stylistic tablets, all running on Intel Core i5/i7 with integrated GPU.
Update: The bug seems to be fixed in Canary v126.0.2588.0. Tested it several times on different devices and the issue didn't appear again. Still working with lastest Canary v126.0.2589.0 :))
Perhaps someone else on here can confirm?
Thanks a lot for your effort to get this fixed, Kelly 👍👍