Forum Discussion
Bug in Edge Policy Handling: This policy is blocked - its value will be ignored.
josh_bodner Deleted I'd like to give some feedback on how I feel when giving the Edge-Team feedback.
1. I tried to report this bug several times via the "Send feedback" Button in Edge Dev => just got an auto-answer email response, but nothing else
2. I tried to report this bug to josh_bodner as a reply in his Dev channel update to 85.0.538.0 is live, because no change regarding this changed behavior or bug was listed. Just got a reply to use the "Send Feedback" button which I already did.
3. I opened a paid Microsoft Premier Support Ticket to report this. Got the answer that Edge Dev is outside the Support-Scope and I cannot report this bug, I have to wait this Bug coming to production-stable release
4. Wrote this Techcommunity-Message, josh_bodner reacted by mentioning Deleted but nothing else happened.
What I would expect is, that you acknowledge you are aware of this bug and are working on it. But currently I feel totally ignored on all channels, even the paid ones.
Gunnar-Haslinger, sorry about your experience and please use this direct link to file a support request. Josh's suggestion also works and this might be even quicker 🙂
Thanks for your response Joon Chang, josh_bodner.
I once more used "Send Feedback" to send an MDMDiagReport attached as well as opened an Microsoft-Edge-Support-Request.
I hope this Bug gets fixed before Edge Dev reaches Beta-State.
Gunnar-Haslinger It looks like our agent followed-up with an update. In case anyone else has a similar question, I wanted to share it here too.
Great news: a fix is underway, and should be deployed shortly! Thanks again for your persistence and help with getting this addressed. If you have any more questions about this or other policies, please let us know.
Fawkes (they/them)
Program Manager & Community Manager - Microsoft EdgeI can confirm the Policy Handling Bug "This policy is blocked" ... is fixed in Edge Canary 86.0.580.0
But the bug is still there in current Edge Dev 85.0.564.8 which seems to be promoted to Beta soon.
So please fix it in v85 too before it hits Beta-State.
Edited: To update you, it looks like one of our experienced Support agents has received and responded to your ticket, and is having our devs investigate this.
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Gunnar-Haslinger Thank you for bringing this to our attention, Gunnar. Our mission here on the Insider forums is to provide a direct connection between users and the dev teams, while ensuring that our MSFT Edge Insiders feel heard and valued. So we're sorry to hear this wasn't your experience. (This has prompted an internal discussion about how we can improve this experience.)
To provide some context on our process: there are Microsoft eyes on the forum almost every single business day. However, due to the volume of high-quality feedback, it may be a few days before we can address each reported issue, as we typically do a preliminary investigation before responding. The forums are also generally more geared towards community discussions and troubleshooting between other professionals. Contrastingly, Insiders can get special 1:1 support from our highly trained Microsoft Edge support team (Joon Chang and josh_bodner linked it above.) While this team is better equipped to answer questions quickly, there isn't the community-based aspect that this forum offers.
However, we truly value our users' feedback and expertise; if you're seeing unexpected behavior in the browser, we definitely do want to hear about it, no matter the medium! Since each of our feedback avenues has different uses and advantages, it really helps our devs when Insiders follow in your footsteps with a personal outreach coupled with data submissions.
Thanks again for letting us know about this, and we'll let you know if/when we have insights from the team to share. I'll make sure our Insider Support team keeps an eye out for your request.
Fawkes (they/them)
Program Manager & Community Manager - Microsoft Edge