Forum Discussion
trandall
Feb 04, 2020Brass Contributor
Browser sync data doesn't sync across channels?
Running both production and beta channels with sync on and my favorites are not syncing from production to beta. Is this by design? concern: we begun a soft roll out of beta with intentions to sw...
trandall
Feb 10, 2020Brass Contributor
Sorry to tag you but you were kind enough to attempt to help me in the past.
Anyone have any insight here at all?
akhator
Feb 10, 2020Former Employee
trandall we do expect data to sync across channels of the new Edge browser. I suspect one of your channels hitting some error preventing sync to work end to end. You can visit edge://sync-internals to get a hint on which device might be causing this. Please submit in-app feedback from both devices allowing us to look into this. Have you already tried signing out/in on both browsers?