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stesch79's avatar
stesch79
Iron Contributor
Jul 23, 2019
Solved

Adobe Reader integration

Hi team   How can we enable the Adobe Reader as the default PDF handler in Edge or disable the internal PDF viewer? We appreciate your efforts regards PDF handling, but Adobe Reader is still requir...
  • stesch79's avatar
    stesch79
    May 04, 2020

    smokie128  It works with Adobe Reader, you don't need Adobe Acrobat. The cool thing is, that you the extension menu automatically pops-up and users can click to "Open in Acrobat" and it will download and open the PDF:

     

stesch79's avatar
stesch79
Iron Contributor
Jul 24, 2019

There is an GPO option "Always opened PDF files externally". But in this case, the a dialog appears and the PDf file is only downloading and not downloading and open automatically.

 

Maybe this behaviour can be changed. If a PDF file can really treated as a download without the dialog and with download and open the file, this would be  a good solution!

  • vygadeka's avatar
    vygadeka
    Icon for Microsoft rankMicrosoft
    Jul 25, 2019

    stesch79 yes we would be updating the policy behavior to auto-download files. Additionally, in the downloads menu at the bottom, you can select the option to always open files in system viewer by default. With that, the files will start opening in the systems viewer. 

     

    • tylderlurden's avatar
      tylderlurden
      Brass Contributor
      Feb 26, 2020

      vygadeka 

       

      Same question. Update?

       

      The extra download step is confusing users and unnecessary taking up space on our storage and cloud. 

       

      Auto downloading files gets us closer. What we really want is a way to click on an online PDF link

       

      For example https://www.irs.gov/forms-instructions

       

      Click on form 1040 and have it open in Adobe reader, acrobat, etc. Anything but Edge.

       

      Why do we have to download the PDF first and then change the default in teh download toolbar to automatically open it in System viewer or Adobe? Why not just open the link from the website in our choice that is not Edge.

       

      If you have to download it then like the others said auto download it to a temp folder and then we can use the always open pic you posted.

      • smokie128's avatar
        smokie128
        Copper Contributor
        Apr 09, 2020

        vygadeka 

         

        Is this issue still being worked on? This is the last big roadblock to my org deploying new Edge to all users.

    • stesch79's avatar
      stesch79
      Iron Contributor
      Aug 15, 2019

      vygadeka Any news about this request?

      • vygadeka's avatar
        vygadeka
        Icon for Microsoft rankMicrosoft
        Aug 15, 2019

        stesch79 policy update will be available in the build in coming weeks. The team is onto it. Just one clarification is that with this change the files will still get downloaded to disk and opened so you will have the copy in the Downloads folder.  

    • stesch79's avatar
      stesch79
      Iron Contributor
      Jul 25, 2019

      vygadeka  Thanks, great to know! With you suggestion, one step less. But I have still to download to the Downloads folder and, afterwards, to cleanup the Download folder in order to not spam it :-) Looking forward to the policy update!

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