Forum Discussion
Alexander1972
Dec 25, 2023Copper Contributor
Youtube playback on Edge audio distorted.
Hello! Recently I stuck with awful issue. Lenovo IdeaPad 5 laptop with Windows 11 Home OEM. Fully updated drivers. When playing most of YouTube videos on Win11 Edge produce very low volume or ev...
Bill_Carr
Feb 14, 2024Former Employee
Are you still experiencing this issue?
If so - could you capture edge://media-internals logs after reproducing the issue? It's best if you can limit the amount of content in the logs by restarting the browser first & then hopefully just playing one ad which is not impacted & 1 video which is impacted.
Both ads & regular content should go through the same audio rendering stack inside of Chromium which may leave something like audio codec or the specific content as potential sources of the difference.
If so - could you capture edge://media-internals logs after reproducing the issue? It's best if you can limit the amount of content in the logs by restarting the browser first & then hopefully just playing one ad which is not impacted & 1 video which is impacted.
Both ads & regular content should go through the same audio rendering stack inside of Chromium which may leave something like audio codec or the specific content as potential sources of the difference.
- Alexander1972Feb 16, 2024Copper Contributor
Hello. I'll try to pull logs. I make some more tests and what is really interesting, the issue seems to be related to system codecs. Firefox experiencing same problem during YouTube playback.