Forum Discussion
YouTube 4K 360 videos drop 30% frames in Chromium Edge; Google Chrome drops 0%
ikjadoon TrueGame, Thank you both for alerting us to this issue. I have sent mail to the performance team so that they can begin their investigation. We are aware of one bug that was affecting videos this weekend, which may be the root cause for this issue too. We will take a look though. Thanks - Elliot
Hi ikjadoon, TrueGame, the performance team is really interested in understanding more about what is going on here, but they will need more information to help diagnose the issue, if you are willing to give it to us.
Can you do the following when you see this issue:
- Go to edge://gpu and save the page.
- Go to edge://media-internals and save the page.
- Open Command Prompt (cmd) and execute “dxdiag”. In the popup window which opens, click on “Save all information”
- Feel free to send it to me in a message if you don't want to post it in this thread. I will delete it on my side as soon as we finish diagnosing the issue.
Also Chrome stable isn't the most helpful comparison for our Developer and Canary channels, as it is currently on version 75, while the Chrome Canary channel, and the Microsoft Edge Insider channels are on version 77. If you have an opportunity to reproduce this issue on Chrome Canary, that would also be very helpful https://www.google.com/chrome/canary/.
Thanks,
Elliot
Thank you kindly for looking into this. I've attached all the files: I copied to clipboard, as the HTM/HTML files didn't allow you to change the tabs. Did I get what you're looking for? See next post for Pastebin links: seems like the forum upload isn't working.
ikjadoon Eh: copied the files to the clipboard -> text file -> uploaded a zip, but it's seemingly disappeared from the post. Let me try again with a Word file...
EDIT: no dice with Word, either. Perhaps the forums' upload feature is buggy. I've uploaded them to Pastbin with a one-week expiration:
edge://media-internals: https://pastebin.com/5GcsZQB8
edge://gpu: https://pastebin.com/zgTs3FQ9
dxdiag output: https://pastebin.com/eWuU6yZ7
ikjadoon Preliminary results with the latest Chromium Edge dev build, 77.0.230.2, are looking good.
I've got zero frame drops so far, even after reloading a few times and panning around.
I've spent years trying to solve this YouTube problem, and finally found the solution.
Go to edge://flags and look for "Media Foundation playback for Windows 10". Change from default to enabled. That's it! Now the YouTube reproduction will be exactly the same as the good old Edge Legacy. No more dropped frames, ZERO. I have an old machine, and here are some screenshots to show perfect playback even at mailto:8K@60.
Hope this helps.
Just on more thing: sometimes with live streams the audio gets out of sync, but a refresh of the page solves it. If anyone can find a solution for this bug, that would be great.
