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pcx34's avatar
pcx34
Copper Contributor
Sep 30, 2023

white screen for few seconds when opening edge

every time i open edge a white screen appears for few seconds 
AchrafHoudane's avatar
AchrafHoudane
Copper Contributor
Sep 30, 2023

Hello pcx34 You might encounter a white screen issue when launching Microsoft Edge for several reasons.

To address this problem, consider the following steps:

Basic Troubleshooting:

  1. Update Edge

  2. Clear Browsing Data

Advanced Troubleshooting:

  1. Disable Extensions: Outdated or incompatible extensions can lead to problems. To disable extensions, open Edge, click the three dots in the top-right corner, select "Extensions," and disable each one individually by toggling them off.

  2. Disable Hardware Acceleration: While hardware acceleration can boost performance, it can also cause issues. To disable it, open Edge, click the three dots, go to "Settings," then "System and performance," and under "Advanced settings," click "Open advanced settings." Toggle off "Use hardware acceleration when available."

  3. Reset Edge: If the issue persists, consider resetting Edge to its default settings. This action will remove extensions and return Edge to its initial state. To reset Edge, access Windows Settings, go to "Apps & features," locate Microsoft Edge, click the three dots next to it, and select "Modify" > "Repair." If that doesn't work, choose "Modify" > "Reset."

These steps should help resolve the white screen problem in Microsoft Edge.

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