Forum Discussion
What is error 17337 in Q.B Desktop?
What does Q.B Error 17337 mean in Q.B Desktop, and how can I resolve it to ensure smooth operation of my accounting tasks?
Hi Angela42Cru
Error 17337 in Q.B Desktop typically arises during pay roll updates or when downloading pay roll data. This error is often associated with incorrect Internet Explorer settings, which Q.B relies on for secure web communication. Specifically, it may be due to incorrect SSL (Secure Sockets Layer) settings or improper configuration of security protocols.
To fix Error 17337 in Quick-Books Desktop, follow these steps:
- Ensure that both Quick-Books Desktop and Internet Explorer are updated to the latest versions.
- Open Internet Explorer, go to Internet Options, and check the Advanced tab.
- Verify that SSL 2.0 and SSL 3.0 are unchecked, and TLS 1.2 is checked.
- Restart Quick-Books and try the pay roll update again.
If the issue persists, check your firewall and antivirus settings to ensure they are not blocking Quick-Books' connection to the internet. For further assistance, contacting Quick-Books support is recommended.